User Support
Alpine can provide both in-house and remotehelpdesk technical support to your staff/users. From our office in central London, we are within easy reach ofLondonbusinesses and cities close to main line rail stations.
We have a variety of packages to suit your needs and budget. Lets talk to see how we can help you?
Some businesses need on-site user I.T support, maybe you have scenerios when your users need instant hands on technical support - maybe you are a publication or you trade shares?
Perhaps your I.T system and users can be supported remotely? Feel safe in the knowledge that someone is on the end of the telephone who can fix your users I.T issues.
In this day and age - as long as you have internet connection we can access your users computers and begin helping.
Contact Alpine for a free no obligation consultation about your user I.T support needs.
User Support Benefits
Our user support packages are tailored to your requirements and working hours. User support benefits include:
- Instant access to 3rd line support staff who can resolve 90% of issues instantly.
- Trained staff who support Macs and PCs
- Support professionals who understand your staff requirements, including the pressures of working to deadlines and targets.
- An IT support team who communicate effectively with your individuals whatever their level of technical understanding.